Refund & Compliance Policy

1. Compliance with Australian Consumer Law: Funkelz ensures compliance with the Australian Consumer Law (ACL) regarding consumer guarantees, refunds, and returns.

2. Non-Refundable Products: Certain products sold by Funkelz are non-refundable in accordance with the ACL. This includes but is not limited to:

• Digital products
• Customized or personalized items
• Perishable goods
• Final sale items

3. Exclusions from Refunds: Funkelz reserves the right to refuse refunds under the following circumstances:

• Change of mind by the consumer
• Failure to meet eligibility criteria outlined in our refund policy
• Any circumstances not covered under the ACL where refunds are not required to be provided

4. Consumer Rights: Consumers are entitled to certain rights under the ACL, including guarantees regarding the quality and fitness for purpose of goods and services. These rights are not affected by our non-refundable policy.

5. Contact Us: If you have any questions or concerns regarding refunds or our compliance with the Australian Consumer Law, please contact our customer service team at the contact form.

6. Acknowledgment: By making a purchase from Funkelz , you acknowledge that you have read, understood, and agreed to our non-refundable policy under Australian law.

7. Further Information: For further information regarding consumer rights and guarantees under the Australian Consumer Law, please visit the Australian Competition and Consumer Commission (ACCC) website at www.accc.gov.au.

Funkelz appreciates your understanding and cooperation regarding our refund policy and commitment to compliance with Australian consumer laws.